This Privacy Policy explains how BikeGarageNearMe (“BGNM”, “we”, “us”) collects, uses, and protects information when you use our website, apps, and services (the “Platform”).
1) What we collect
- Account data: name, mobile number, email (if provided), role (user/owner/partner).
- Booking/request data: vehicle type, issue, notes, status updates.
- Location data (with consent): to show nearby garages and enable service flow.
- Device/usage data: basic logs like IP, browser type, time, pages for security/debug.
2) How we use data
- To create your account and provide login (OTP / session).
- To connect riders with nearby garages/partners.
- To send service updates (SMS/email/push where enabled).
- To prevent fraud, abuse, and improve platform performance.
3) Location & tracking
We may use your approximate or precise location only with your permission. Location helps show nearby garages and improve booking accuracy. You can disable location anytime from browser/app settings, but some features may not work properly.
4) Cookies & local storage
We may use cookies/local storage for login sessions, language settings, and basic analytics. These help keep you signed in and improve user experience.
5) Sharing & third parties
- We share limited details with a garage/partner only to fulfill your request (example: name, mobile, pickup location).
- We may use trusted service providers for hosting, notifications, or analytics.
- We do not sell your personal data.
6) Data retention
We keep data only as long as needed for service delivery, legal compliance, and security. We may retain some logs for fraud prevention and system safety.
7) Your choices
- You can update certain profile info from your account.
- You can disable location permissions anytime.
- You can contact us to request deletion/closure where applicable.
8) Security
We use reasonable technical and organizational measures to protect data. No system is 100% secure, so please use the platform responsibly.
9) Children
If you are under 18, use the Platform with parental/guardian consent. We do not knowingly collect children’s data for marketing.
10) Contact
For privacy questions, email: support@bikegaragenearme.com or use our Contact page.